1. Overview
ThriveUp Career provides career coaching, CV and LinkedIn support, interview preparation, mentoring, workshops, and corporate career transition services. We process personal data only where necessary to deliver those services, respond to enquiries, improve our website, comply with legal obligations, and communicate with people who choose to hear from us.
This policy is intended to support compliance with applicable privacy laws, including the EU and UK GDPR where relevant and Brazil's LGPD where applicable. It should be reviewed against final business operations and legal advice before launch.
2. Who we are
ThriveUp Career is responsible for deciding how personal data is used in connection with this website and our services. For privacy questions, requests, or concerns, contact us at info@thriveupcareer.com.
3. Personal data we collect
Depending on how you interact with us, we may collect:
- Contact details: name, email address, phone number, company, role, and message content.
- Career information: CV details, LinkedIn profile information, employment history, skills, goals, interview notes, job search preferences, and information you choose to share during coaching or mentoring.
- Corporate service information: business contact details, organisation name, team requirements, workshop needs, and service preferences.
- Website and analytics data: pages visited, referral source, device, browser, approximate location, and interaction events, where analytics cookies or tags are enabled.
- Communication data: emails, booking details, feedback, support requests, and records of consent or preferences.
4. How we use personal data
We may use personal data to:
- respond to enquiries and manage prospective client relationships;
- deliver individual career coaching, CV, LinkedIn, interview, mentoring, or corporate services;
- prepare sessions, recommendations, materials, and follow-up actions;
- manage bookings, billing, administration, and client communication;
- send service updates, resources, or marketing communications where permitted;
- measure website performance and campaign effectiveness;
- protect our website, systems, clients, and business operations;
- comply with legal, tax, accounting, or regulatory obligations.
5. Legal bases for processing
Where GDPR, UK GDPR, LGPD, or similar privacy laws apply, we rely on one or more legal bases, including:
- Contract or pre-contract steps: to respond to enquiries, provide quotes, book sessions, and deliver services.
- Consent: for optional marketing, non-essential cookies, analytics, or other activities where consent is required.
- Legitimate interests: to operate and improve our services, respond to business enquiries, secure the website, and understand aggregate performance, where those interests are not overridden by individual rights.
- Legal obligation: for tax, accounting, compliance, and record-keeping duties.
7. International transfers
ThriveUp Career may use service providers located in different countries. Where personal data is transferred internationally, we aim to use appropriate safeguards required by applicable law, such as contractual protections, data processing agreements, adequacy decisions, or other recognised transfer mechanisms.
8. Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to provide services, manage client relationships, comply with legal obligations, resolve disputes, and maintain business records. Retention periods may vary depending on the type of data and legal requirements.
9. Your privacy rights
Depending on your location and applicable law, you may have rights to:
- access the personal data we hold about you;
- correct inaccurate or incomplete data;
- request deletion or anonymisation of personal data;
- restrict or object to certain processing;
- withdraw consent where processing is based on consent;
- request data portability where applicable;
- ask for information about data sharing and processing practices;
- lodge a complaint with a data protection authority.
We may need to verify your identity before responding to a privacy request.
10. Contact and related policies
To exercise privacy rights or ask questions, contact info@thriveupcareer.com. For details about cookies and tracking technologies, see our Cookie Policy. This policy may be updated from time to time, and the latest version will be posted on this page.